Replacement Policy

BrownTree.in offers you REPLACEMENT WITHIN 3 - 4 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on BrownTree.in i.e if at the time of delivery, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:


1    Notify us of any defects in the product/s at the time of delivery of the product/s and the same product/s will be replaced in return of the defective product/s.

2    Replacement can be for the entire product/s or part/s of the product subject to availability of the same with BrownTree.in.

3    Replacement is offered for the product/s sold by BrownTree.in ONLY.
 
Following products shall not be eligible for return or replacement:

• Damages due to misuse of product;

• Incidental damage due to malfunctioning of product;

• Any consumable item which has been used/installed;

• Products with tampered or missing serial/UPC numbers;

• Any damage/defect which are not covered under the manufacturer's warranty

• Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered;
 
Disclaimer: "ANY DECISION ON REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY Browntree.in is at the sole discretion of Seller and decision of Seller shall be final and binding. Seller reserves the right to withdraw and/or alter from REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."


Cancellation of order

BrownTree.in reserves the right to cancel any order without any explanation for doing so, under situation where BrownTree.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the BrownTree.in policy or for any other reason. However, BrownTree.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

 

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